Cra. 37 #24-67 Entrance by the Arco or Calle La Esperanza
Centro Internacional de Negocios y Exposiciones
500 ft
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Carrera 37 24 29 Hilton Bogota Corferias
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Av. Cra. 50 con Av. de La Esperanza Edificio Capital Towers
Darius
3800 ft
Avenida De Las Americas 43A-44
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
6.0
Location
5.6
Service
8.6
Dining
5.0
Guest reviews
8.2/10
based on 5 reviews
8.1
8.1/10 based on 141 reviews
Jack
United States of America,
June
2024
6.2/10
I had a mixed experience at this hotel. The rooms, despite being clean and spacious, lacked windows and air conditioning, which was a downside. The service, on the other hand, was exceptional with friendly and helpful staff. The location felt a bit unsafe and outdated, although it was close to the exhibition area and the US Embassy. The dining options were mediocre and lacked taste, but at least the hotel staff spoke English. Overall, the facilities were average.
Rooms
7.0
The rooms were very spacious and very clean, but the lack of a window and air conditioning was disappointing. It needs improvements like a larger waste can in the bathroom and more toilet paper provided daily.
Service
9.0
The customer attend service was so friendly and very helpful with anything I needed. The staff were very nice and always ready to assist.
Location
5.0
The location didn't feel very safe and needs updating. However, it was conveniently close to the exhibition area and the US Embassy.
Dining
5.0
The dining experience was not very good, with poor-tasting food and average quality. On the positive side, the staff knew English.
Facilities
6.0
The hotel facilities were mediocre with no standout features, although they served their basic purposes.
Thomas
United States of America,
April
2024
6.0/10
The hotel had some shortcomings like a lack of a larger waste can in the bathroom and only providing one roll of toilet paper daily for a reservation for two. Additionally, the room was missing essential furnishings like a small desk and a chair, as well as lacking air conditioning. However, the service was notably helpful and went out of their way, although tipping the bellman was expected. The location needs updating and did not feel entirely safe but was very close to the American Embassy and some great restaurants. The dining experience was mediocre with the same uninspiring options daily. Despite these issues, the facilities were satisfactory.
Rooms
5.0
The room lacked some essential furnishings and amenities like a larger waste can and sufficient toilet paper for our reservation for two. It was also missing a small desk and air conditioning.
Service
8.0
The service was very helpful, and the staff were friendly and accommodating. Tipping the bellman was expected.
Location
6.0
The location felt unsafe and needs updating, but it was conveniently close to the American Embassy and some great dining options.
Dining
5.0
The dining experience was mediocre with limited and uninspiring options served daily.
Facilities
7.0
The facilities were satisfactory overall, despite the other shortcomings.
Kathleen
United States of America,
March
2024
6.8/10
Upon arriving at the hotel, I had a minor issue with the room smell, but the staff quickly found me a spacious and clean room that accommodated my whole family. The service was excellent, especially the attentive customer attendants, making me consider tipping the bellman. Despite the need for some updating and safety concerns in the area, the proximity to the US Embassy and great restaurants made the location convenient. Unfortunately, the dining experience was lacking, with poor-tasting options for breakfast.
Rooms
8.0
After addressing the initial room odor, the final room was super spacious and very clean, perfect for my family.
Service
9.0
The customer attendants were very nice and prompt. I appreciated their attentiveness.
Location
7.0
Although the area felt slightly unsafe and in need of updates, the hotel's proximity to the US Embassy and great dining spots was advantageous.
Dining
5.0
Unfortunately, the dining options were not up to par and lacked good taste, especially during breakfast.
Facilities
6.0
While the hotel had basic facilities, there was room for improvement in updating and enhancing the overall experience.
Willard
United States of America,
January
2024
5.4/10
My stay at the hotel was mixed. While the rooms were lacking some essential amenities like a larger waste can in the bathroom and more than one roll of toilet paper per day, the staff was very helpful and friendly. The location, although close to the US Embassy, felt a bit unsafe. The dining options were disappointing, with poor-tasting dishes. The facilities overall were average.
Rooms
5.0
The room had some missing essentials like a larger waste can and only one roll of toilet paper per day, which was inconvenient. Also, the room lacked air conditioning and proper furnishings like a desk and chair.
Service
9.0
The staff was very helpful and friendly, always ready to assist with anything needed. I appreciated the service provided.
Location
5.0
The hotel's location, although close to the US Embassy and other hotels in the area, felt a bit unsafe and in need of updating.
Dining
5.0
The dining experience was subpar with poor-tasting dishes and limited options. However, the staff knew English, which was a plus.
Facilities
6.0
The facilities were average, without any standout features. Overall, they were acceptable but nothing extraordinary.
James
United States of America,
December
2023
5.6/10
My stay at the hotel was a bit mixed. While the location was convenient, close to the airport and exhibition area, it felt a bit outdated and not very safe. The friendly service made up for some of the shortcomings, but the dining experience was below expectations. Overall, the hotel has its pros and cons that should be considered.
Rooms
5.0
The rooms were lacking in some essential furnishings like a desk and chair. Additionally, the absence of air conditioning and limited toiletries were disappointing.
Service
8.0
The staff was friendly and willing to assist with any needs that arose during my stay.
Location
6.0
The hotel's location is convenient for those needing to be close to the airport and exhibition area, but it lacks a modern touch and doesn't feel completely safe.
Dining
5.0
The dining options were not up to par, with poor-tasting food that left much to be desired.
Facilities
6.0
The facilities were adequate, but there was room for improvement to enhance the overall guest experience.
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